Technical Sales Manager Digital Solutions

Technical Sales Manager Digital Solutions (m/f)

We look for a Technical Sales Manager Digital Solutions located in Amsterdam, Brussels or Maastricht. In this position, you are reporting to the CEO of a multicultural & innovative internal startup which recently launched a successful digital product to the market: OctoBoost.

Together with the startup’s CEO you are responsible for accelerating growth and contributing to the customer driven design and commercialization of high-tech digital solutions for the print industry.

OctoBoost AI-driven print efficiency technology dramatically reduces print costs while increasing revenue through its Magento 2.3 based web-to-print shops. Future-proof online print combined with the most powerful print efficiency technology in the industry.

Technical & commercial education or skills are key for this role, combined with customer oriented project management interest and a hands-on mindset.

Location: Amsterdam, Brussels or Maastricht

Seniority Level
Mid-Senior level

Industry
Technology

Employment Type
Full-time

Job Functions
Technical Sales Manager

JOB DESCRIPTION

More specifically, you will have a responsibility in the following areas:

  • Support the startup´s CEO and Sappi Sales during the prospecting phase, analysing and quantifying our solution´s value for printers.
  • Provide on-site and remote customer training & support to facilitate the initial installation of our software.
  • Provide technical customer support to printers to maximize customer experience and ensure adherence to our SLAs. Escalate issues when necessary to the technical team.
  • Ensure the creation and update of intuitive and self-explanatory user manuals and training material.
  • Contribute to product development by proposing improvement ideas, testing and prioritizing issues and new features together with the technical team.
  • Monitor customer usage KPI, identify flaws & negative indicators, propose & steer corrective measures.

 

YOUR PROFILE

  • You have technical education (ideally IT or Print Media) with good commercial skills or Business education with good technical skills
  • You have experience in project management
  • You are open to change, quick learner, creative & flexible
  • You have strong passion and knowledge of technology, emerging media, and the developments in information technology
  • You proficiently speak: French/German and English. Other major European languages are a plus
  • You are a good team player, excellent communication skills and customer oriented
  • You are value oriented, familiar with Lean methodologies & tools
  • You have excellent MS Office skills

ADDITIONAL QUALIFICATION

  •  You have experience in the Paper Industry value chain
  •  You have experience with JS, PHP, HTML, XML, CSS, jQuery and Data banks
  •  You have experience with Print Applications (e.g. Agfa Graphics Apogee, Switch…) and Standard (e.g. JDF)
  •  You have practical experience in the set-up and configuration of Magento including extensions

OUR OFFER

We offer a challenging position in our International Company alongside with an interesting remuneration package. Wide-ranging opportunities for highly motivated and committed people are offered. We aim to provide our people with the opportunity to develop their talent and to grow to their full potential.

Timetable: as of August 2019, earlier start negotiable.

Your contact

Please contact us for further information.

OctoBoost