Customer Success Engineer (m/f)
We look for Customer Success Engineers located in Amsterdam. In this position, you are reporting to the CEO of a multicultural & innovative startup, OctoBoost, which sells SaaS-based B2B digital products. The startup is powered by a multinational company, thus a good balance between stability & agility.
Together with the startup’s CEO and Technical Sales Team, you are responsible for supporting technical sales and increasing customer engagement in the post-sales lifecycle, including onboarding, adoption, expansion and retention.
OctoBoost AI-driven print efficiency technology dramatically reduces print costs while increasing revenue through its Magento based web-to-print shops. Future-proof online print combined with the most powerful print efficiency technology in the print industry. OctoBoost also has a deep environmental impact as decreases CO2 emissions as a result of plate & paper waste reduction.
Technical and business education or skills are key for this role, combined with customer oriented, tenacious, enthusiastic attitude and a hands-on mindset.
More specifically, you will have a responsibility in the following areas:
Start date: October, 2019